How can we help?

The fastest way to reach us is email: …. We’re a small studio, but we read everything and usually reply within two business days.

When reporting a problem, including your device model, iOS version, and the game you’re playing helps us fix it faster.

Purchases are tied to your Apple account. If something you bought isn’t showing up, make sure you’re signed in with the same Apple ID you purchased with, then use the restore option in the game’s settings. Still stuck? Email us.

Your progress is stored on your device and in your personal iCloud backup. Moving to a new phone? Restoring from an iCloud backup brings your progress with it — we never store it on our servers.

All payments are handled by Apple, so refunds go through them rather than us. You can request one at reportaproblem.apple.com.

A mode you wish existed, a rough edge, a word puzzle that was secretly impossible — we want to hear about it. Write to the same address; the people who make the games read the support inbox.